Toronto Hydro

Capital & Maintenance Program Analyst (Toronto, ON, CA)

Expected Salary Range: $90810 - $113512 Annually

Target Variable Performance Pay: 8%

The salary range shown above reflects the expected compensation for this position. The final salary offered will be determined based on a holistic assessment of the candidate’s experience, education, training, and alignment with the role’s requirements. For positions covered by a collective agreement, placement within the range will follow the applicable step or classification.

The Capital and Maintenance Program Analyst is responsible for the effective business operations associated with Toronto Hydro-Electric Systems Limited (THESL) Capital program. The role will support the end-to-end delivery of an outsourced portfolio of the organization’s capital work program. This includes supporting technical and administrative tasks to manage selected vendors during the design, pre-construction and construction stages of the projects. This also includes monitoring the on-time, on cost completion of the assigned work program to ensure the work meets the distribution system needs and is constructible with a high degree of safety and reliability built into the design.

This posting is for an existing vacancy.

KEY RESPONSIBILITIES:

Liaise with internal and external stakeholders to assist in the successful coordination and delivery of project/program.
Support management of contractor performance.
Assist in reviewing system level electrical and civil design drawings for conformance to technical Standards and constructability.
Perform monthly/ad hoc billings for external vendors.
Participate in field reviews of design drawings and construction activities including safety audits.
Analyze gap and trend for various projects/programs. Determine and address root cause/gaps.
Facilitate external/internal meetings.
Prepare reports pertaining to project/program status and outcomes.
Lead and participate in process improvement initiatives as well as process mapping.
Participates in corporate wide initiatives to support overall business strategy.
Supports the development of rate applications to the regulator including, preparation of narratives, assisting with responses to interrogatories and supporting witness preparation needs related to THESL Capital Execution Work Programs.

REQUIREMENTS:

Bachelor degree in Engineering (Electrical and Civil Engineering preferred).
Three (3) - Five (5) plus years’ of experience in data analysis, gap analysis and reporting results.
Three (3) - Five (5) plus years' of experience in business process redesign, analysis for business projects, identification areas for improvement and development of new initiatives.
Two (2) or more years of experience in construction project environment is preferred.
Awareness of project/program management processes, principles and methodologies; Project Management Professional (PMP) designation is an asset.
Project/program management experience preferred.
Class G license preferred.
Familiarity with SAP enterprise modules is an asset.
Excellent verbal and written communication skills in assisting in customer experience and stakeholder management.
Excellent analytical and business solution development skills to deal with escalated matters, including the proven ability to function effectively in a dynamic environment.
Fully proficient in the use of Microsoft Office applications including advanced working knowledge in MS Excel, and MS Word.
Able to proactively flag At-Risk areas of business based on analysis of data and KPIs.
Ability to develop dependable feedback systems and tracking.
Knowledge of Microsoft programming languages (such as VBA or SQL) to support data analytics is an asset.

TOTAL REWARDS

To support the overall well-being and success of our employees, Toronto Hydro provides a comprehensive total rewards package which includes:

100% employer paid Health & Dental benefits
24/7 access to Employee & Family Assistance Program and Virtual Healthcare
Company-paid life insurance and long term disability
Spending account to support fitness goals (e.g. gym memberships)
Competitive paid time off (including vacation and parental leave)
Defined Benefits Pension Plan through OMERS
Career development and tuition reimbursement
Exciting employee engagement and appreciation events throughout the year

This position is based in a hybrid environment allowing for remote work two days per week, based on business needs. Employees will be required to come onsite Tuesday to Thursday. You are expected to live in Ontario and within reasonable commuting distance of the office.

Toronto Hydro is committed to leveraging new technologies to support an efficient and inclusive recruitment process. As part of this, artificial intelligence (AI) systems may be used to assist in screening, assessing, or selecting applicants for this position. These tools are used in combination with human decision-making to ensure fairness and consistency.

ACCESSIBILITY AND APPLICATION SUPPORT

Toronto Hydro is committed to fostering an inclusive and accessible recruitment process. Thank you for considering a career with Toronto Hydro. We welcome applications from all qualified candidates. If you’re having difficulty using our online application system and require accommodation, please email hr_talent@torontohydro.com or call (416) 542-8000. Toronto Hydro is pleased to provide reasonable accommodation for qualified individuals throughout the job application process. Please note this email is for accommodation requests only. Resumes sent to this email address will not be considered. Learn more about our commitment to accessibility.

Manager, Stations (Toronto, ON, CA)

Expected Salary Range: $124055 - $155069 Annually

Target Variable Performance Pay: 15%

The Manager, Stations (field) directs, supervises and coordinates work related to the operation, installation, construction, repairs, maintenance, commissioning and decommissioning all types of substation equipment, protective relay and control systems, station metering, distribution automation equipment, and SCADA systems. The incumbent is accountable for safety performance, work quality, staff development, staff productivity and work efficiency to achieve organizational goals.

This posting is for an existing vacancy.

KEY RESPONSIBILITIES:

Accountable for the delivery of capital and maintenance work programs efficiently and on time.
Provide guidance, coaching and leadership to staff to achieve maximum productivity and promote a positive & professional work environment and maintain customer trust.
Monitor, supervise, report on and maintain overall work related to the operation, installation, construction, repairs, maintenance, commissioning and decommissioning all types of substation equipment, protective relay and control systems, station metering, distribution automation equipment, and SCADA systems.
Provide technical direction, guidance, review and approvals of work related to the operation, installation, construction, repairs, maintenance, commissioning and decommissioning all types of substation equipment, protective relay and control systems, station metering, distribution automation equipment, and SCADA systems.
Ensure staff continuously adheres to safety rules, work procedures, departmental policies and work practices, including providing effective administration of vacation, overtime, relief, attendance management, etc. in accordance with the collective agreement and department policy Conduct crew inspections, site inspections and safety meetings.
Investigate and respond to incidents, accidents and abnormal conditions.
Develop and implement improvements in processes, tools, equipment and methods to increase safety, quality, customer satisfaction and cost effectiveness.
Effectively collaborate, coordinate and communicate with internal Toronto Hydro staff and external contractors.

REQUIREMENTS:

MEA Substation Electrician Journeyperson Certification or Certified Electrical/Electronic Engineering Technologist (C.E.T.) or Electrical Engineer (P.Eng) highly preferred.
Minimum seven (7) years of experience in overall substations operations and equipment
Five (5) years supervisory or project management experience; preferably in electrical distribution, station and system planning, design and construction.
Must have a valid “G” in the Province of Ontario.
Familiar with relevant legislation including Occupational Health and Safety Act, Toronto Hydro/EUSA Rule Book, Utility Work Protection Code, and Transportation of Dangerous Goods.

TOTAL REWARDS

To support the overall well-being and success of our employees, Toronto Hydro provides a comprehensive total rewards package which includes:

100% employer paid Health & Dental benefits
24/7 access to Employee & Family Assistance Program and Virtual Healthcare
Company-paid life insurance and long term disability
Spending account to support fitness goals (e.g. gym memberships)
Competitive paid time off (including vacation and parental leave)
Defined Benefits Pension Plan through OMERS
Career development and tuition reimbursement
Exciting employee engagement and appreciation events throughout the year

ACCESSIBILITY AND APPLICATION SUPPORT

Asset Investment Analyst (Toronto, ON, CA)

Expected Salary Range: $90810 - $113512 Annually

Target Variable Performance Pay: 8%

Reporting to the Manager, Customer Connections Planning & Technical Analysis, the Asset Investment Analyst will provide a wide range of engineering support services that will ensure technical soundness, reliability, safety and cost effectiveness of the utility and its Electrical Distribution Power System. The Asset Investment Analyst is responsible for data management, data analytics, identifying gaps and trends as well as producing reports related to the customer connections’ requests. The incumbent will support reviewing offer to connects, running economic evaluation model, and processing yearly settlements as per current OEB regulations, distribution system codes and Toronto Hydro Conditions of Service.

This posting is for an existing vacancy.

KEY RESPONSIBILITIES:

Acts as the primary point of contact to assist with incoming communications from all channels related to customer connections, analysis of ongoing requests, maintain records, develop reports, and support data quality programs to improve the accuracy of asset data
Identifies gaps and trends and performs analyses to determine root causes and develops recommended solutions
Identifies workflow automation opportunities utilizing available tools and systems (e.g., Alteryx)
Identifies opportunities to improve analytics and decision support using visualization software (e.g., Tableau)
Provide timely technical support and consultation, demonstrate effective project management and process efficiencies; review, develop and/or present business proposals, plans, designs, processes, operational procedures and practices.
Perform data profiling to produce data quality metrics and assess associated risks involved in integrating or converting data for new applications
Collaborates with internal and external stakeholders to support the review of offer to connect (OTC) for expansion projects and ensure Toronto Hydro standards and conditions of service guidelines are met
Conduct thorough analysis of power consumption for past expansion projects to timely process the settlement and release of line of credit
Creates a repository of centralized reporting to track and maintain records and reports for all customer connections requests. Validate, manipulate and export data related to GIS and EAM systems for quality and completeness
Runs periodic checks on database tables to ensure that the data is valid and consistent
Develop process maps and workflow visualizations to support strategic decision making
Participate and collaborate with various internal stakeholders

REQUIREMENTS:

Undergraduate degree in Engineering (preferably in Electrical, Information Systems, Geography/GIS, or a related discipline); an equivalent combination of education and experience will be considered.
Three (3) years of experience in data management, process optimization, and business analysis, including identifying improvement opportunities and developing data quality initiatives.
Knowledge and application of Distribution system code, OEB regulations, conditions of service
Knowledge of Geographic Information Systems (GIS)
Solid understanding of relational database systems, possess the ability to transform raw data in different formats into various analytical reports
Experience with Alteryx, SQL, Robotics Process Automation (RPA) and Tableau considered an asset
Project management designation considered an asset
Demonstrated leadership skills; strategic thinking, openness to new ideas, and strong communication skills
Ability to predict and understand technological trends and their effect on business or strategic work plans

TOTAL REWARDS

To support the overall well-being and success of our employees, Toronto Hydro provides a comprehensive total rewards package which includes:

100% employer paid Health & Dental benefits
24/7 access to Employee & Family Assistance Program and Virtual Healthcare
Company-paid life insurance and long term disability
Spending account to support fitness goals (e.g. gym memberships)
Competitive paid time off (including vacation and parental leave)
Defined Benefits Pension Plan through OMERS
Career development and tuition reimbursement
Exciting employee engagement and appreciation events throughout the year

ACCESSIBILITY AND APPLICATION SUPPORT

Supply Chain Specialist (Toronto, ON, CA)

Expected Salary Range: $1637.02 - $2389.06 Weekly

The Supply Chain Specialist is responsible for all activities related to sourcing, contract management, inventory and non-inventory materials and services, including sourcing project management, project administration, customer service, and records management in the context of analysis, planning, recommending, and execution to provide effective supply solutions for the organization.

Working in partnership with internal customers, suppliers, and cross-functional stakeholders, the incumbent leverages market knowledge, supplier capabilities, and business requirements to support sourcing activities, negotiate commercial agreements, manage supplier relationships, and ensure the timely and cost-effective acquisition of goods and services. The role contributes to inventory optimization, supply continuity, operational effectiveness, and continuous improvement initiatives across the organization.

This posting is to fill up to 2 number of positions, at least one of which is an existing vacancy. Toronto Hydro reserves the right, in alignment with the applicable collective agreement, to finalize the number of positions filled.

KEY RESPONSIBILITIES:

Develops, drafts, and executes all RFP’s & RFQ’s ensuring full compliance with legal requirements and the procurement policy. Leads internal evaluation team to select the best overall bid and communicates outcomes to internal stakeholders and participating suppliers.
Uses knowledge of supply markets, commodity trends, supplier capabilities, and business requirements to work with internal customers and the supply chain team to develop short- and long-term sourcing strategies and recommendations
Negotiates with suppliers to secure competitive pricing, favourable terms & conditions, and value-added solutions to be incorporated supply agreement. Drafts contracts and obtains management & Legal approvals.
Liaises between internal and external stakeholders and suppliers including leading supplier alliance meetings, facilitating the introduction of new technology and training, communicating business requirements, discussing market developments, and driving continuous improvement initiatives through supplier performance monitoring and KPI reporting.
Assures quality by obtaining clearly defined requirements and product specifications, identifying responsive and responsible suppliers, ensuring appropriate quality assurance programs are in place, participating in supplier site visits, reviewing supplier specifications and samples, and supporting quality issue resolution.
Receives and reviews non-inventory purchase requests and creates Purchase Orders in compliance with Procurement Policies.
Receives and responds to enquiries, concerns, and service requests from stakeholders and suppliers
Provides internal customers with current product information, pricing, availability, and procurement support. Inputs, updates, and verifies information within procurement systems and databases and compiles and summarizes reports related to sourcing, inventory, supplier performance, and procurement activities.
Consults with other Supply Chain Specialists, business units, management and warehouse personnel to review non-stocked items and determines sourcing and inventory approaches based on operational requirements, company policies, business practices, and risk considerations.
Develops and analyzes inventory, sourcing, and cost-management initiatives and prepares supporting documentation, reports, and recommendations based on findings.
Conducts market research and root-cause analysis and updates systems based on inventory cycle counts and supply chain requirements.
Develops and reviews contracts, forecasts, inventory profiles, and MRP reports to determine appropriate purchasing actions. Prepares inventory plans and creates Purchase Orders using established supplier agreements, pricing, and contractual terms.
Reviews stock-out and overstock reports and actions purchase order rescheduling, expediting, and supplier follow-up activities.
Reviews and actions inventory levels, critical stock provisions, and material availability reports and works with Operations to ensure materials are available to support operational priorities and production requirements.
Performs clerical and administrative duties as associated with the position

REQUIREMENTS:

Post-secondary education in Business Administration, Supply Chain Management, or other relevant discipline
Minimum five (5) years of experience in Supply Chain Management, Procurement, and/or Strategic Sourcing
Supply Chain Management Professional (SCMP), Project Management Professional (PMP), Member of the Chartered Institute of Procurement & Supply (MCIPS), Certified Supply Chain Leader (CSCL), or an equivalent professional designation is strongly preferred. Supply chain, procurement, sourcing, or logistics experience with increasing levels of responsibility. Experience with scope development, contract negotiations, supplier relationship management, and supplier performance management is required
Strong verbal and written communication skills
Experience with complex contract negotiations
Experience with leading end-to-end sourcing activities, including RFx development and supplier evaluations
Knowledge of legal contract terminology and contract administration practices.
Experience in an operationally focused environment is an asset
Knowledge of SAP, Ariba, and related procurement systems is an asset
Able to manage project schedules, scope, and implementation activities
Experience compiling analyzing, and presenting reports with a strong attention to detail.
Excellent analytical, problem-solving, and decision-making skills.

TOTAL REWARDS

To support the overall well-being and success of our employees, Toronto Hydro provides a comprehensive total rewards package which includes:

100% employer paid Health & Dental benefits
24/7 access to Employee & Family Assistance Program and Virtual Healthcare
Company-paid life insurance and long term disability
Spending account to support fitness goals (e.g. gym memberships)
Competitive paid time off (including vacation and parental leave)
Defined Benefits Pension Plan through OMERS
Career development and tuition reimbursement
Exciting employee engagement and appreciation events throughout the year

ACCESSIBILITY AND APPLICATION SUPPORT

HR Business Partner (Contract up to 14 months) (Toronto, ON, CA)

Expected Salary Range: $100943 - $126179 Annually

Reporting to the Manager, HR Business Partners, the incumbent provides day-to-day HR business services support to assigned portfolio of internal business unit client group. They operate as main point of contact for the planning and execution of talent acquisition, onboarding, job design, succession planning and career management and employee relations services to business unit leaders and employees. Collaborates with business unit leaders to effectively and efficiently deliver high-quality services that advance the employee experience. Through the development of a thorough understanding of the operational needs for the business unit they support, the incumbent acts to develop solutions to business unit specific people related matters that balance the unique and/or emerging needs of the assigned client group. The HR Business Partner measures and monitors client satisfaction and results. Contributes to both talent acquisition, onboarding, and employee labour relations program management and support; and participates in People & Culture and departmental projects as a subject matter expert.

This posting is for an existing vacancy.

KEY RESPONSIBILITIES:

Collaborates and partners with assigned internal client group(s) to deliver efficient, effective and high-quality services in the areas of talent acquisition, onboarding, succession planning, job design, career management, and employee labour relations.
Acts as the first point of contact for assigned business unit leaders to obtain human resources advice, consultation to day-to-day people services inquiries, and issues to support the employee life cycle.
Resolves day-to-day problems in people services delivery areas.
Plans and executes key activities for the attraction, development and retention of talent.
Manages risks at each phase of talent acquisition to support on time, quality outcomes for departmental performance and attract top tier, diverse talent to meet short and long-term resourcing needs for the organization.
Provides advice, recommendations and coaching to leaders to support employee labour relations queries and issues, collective agreement interpretation, and attendance and performance improvement initiatives.
Conducts employee investigations (as needed) to address employee labour relations matters.
Identifies opportunities and recommends actions to support people services strategies and plans, in consideration of specific client business unit needs and operations.
Utilizes technology systems and tools to support people services process delivery as per program requirements to confirm and report on client group satisfaction, results, and outcomes.
Creates professional presentations and reports to consolidate information and recommendations for use in the delivery of people services.
Drafts and updates talent acquisition and onboarding program content to continually improve the delivery of people services to the organization, create a strong employment brand, attract top-tier diverse talent to the organization, and advance the employee experience.
Supports the design, review and testing of new or updated management and technology systems and/or tools for talent acquisition, onboarding, job design, succession planning, career management and/or employee labour relations.
Supports change management, engagement, and implementation plans for new or updated systems and/or tools.
Drafts employee labour relations program content to continually improve the delivery of people services to the organization.
Consolidates and compiles documents to support the escalation and resolution of grievances and arbitrations.
Reviews historical cases, legislation, and relevant collective agreements and internal documents, working with internal leaders to document evidence to support the successful resolution of grievances and arbitrations, summarizing relevant facts and information to support defensible results.
Meets with union stewards and representatives to assist with grievance resolution and prepares letters of reply.
Acts as a subject matter expert to provide advice on People & Culture and/or departmental special projects.
Participates and engages across the business unit and/or organizational to support project goals and outcomes.

REQUIREMENTS:

Undergraduate degree in Human Resources, Social Science, Business, or related discipline.
Five (5) or more years of progressive and relevant human resources experience, with a focus on consulting in unionized environments preferred.
Demonstrated experience serving as an HR Business Partner to diverse client groups, partnering with leaders to develop and execute people strategies.
Experience in interpreting collective agreements, supporting grievance/ arbitration preparation, participating in collective bargaining activities, and/or delivering recruitment services in a unionized environment strongly preferred.
Certified Human Resources Professional or Leader (preferred).
Internal/external consulting experience (considered an asset).
Knowledge of human resources best practices (processes and systems) in the areas of human resources, organizational development, succession planning, talent acquisition and strategic sourcing, job design, compensation and employee labour relations.
Working knowledge of Canadian labour and employment laws.
Knowledge of or aptitude to learn direct sourcing/talent acquisition skills – experience with LinkedIn® recruiter and Boolean searches.
Well-developed business acumen and leadership consultative skills.
Exhibits discretion with confidential and sensitive information.
Superior ability to develop and foster business relationships.
Superior verbal and written communication skills.
Strong presentation, facilitation and active listening skills.
Strong problem solving, decision-making and conflict management skills.
Strong project management skills.
Internal consulting skills.
Strong influence and negotiation skills.
Change management and stakeholder engagement skills.

ACCESSIBILITY AND APPLICATION SUPPORT

Capital & Maintenance Program Analyst - 12 Month Contract (Toronto, ON, CA)

Expected Salary Range: $90810 - $113512 Annually

The Capital and Maintenance Program Analyst is responsible for the effective business operations associated with Toronto Hydro-Electric Systems Limited (THESL) Capital program. Responsibilities include: data gathering, data analysis, identifying gaps and trends as well as producing reports related to the THESL Capital and Maintenance Work Programs. The incumbent will develop processes, procedures and tools to ensure governance and compliance in the delivery of the THESL Capital and Maintenance Execution Work Program. The Analyst will also develop databases and automated reports to assist leaders and external stakeholders in the efficient and effective management of the capital work programs.

This posting is for an existing vacancy.

KEY RESPONSIBILITIES:

Analysis of gaps and trends for various projects/programs.
Prepares reports pertaining to project/program status and outcomes.
Manage performance of contractors
Identifies gaps and trends and performs analyses to determine root causes and develops recommended solutions.
Gathers data, performs data analysis and creates reports ensuring accuracy of data.
Leads and participates in process improvement initiatives as well as process mapping activities in support of departmental continuous improvement programs.
Liaises with internal and external stakeholders to assist in the successful coordination and delivery of project/ execution.
Creates and maintains reporting applications, forms and customized databases.
Performs periodic analysis and monitoring of operations data for the purposes of quality assurance.
Participates in corporate wide initiatives to support overall business strategy.
Supports the development of rate applications to the regulator including, preparation of narratives, assisting with responses to interrogatories and supporting witness preparation needs related to THESL Capital Execution Work Programs.

REQUIREMENTS:

Bachelor degree in Engineering (Electrical and Civil Engineering preferred).
Three (3) - Five (5) plus years’ of experience in data analysis, gap analysis and reporting results.
Three (3) - Five (5) plus years' of experience in business process redesign, analysis for business projects, identification areas for improvement and development of new initiatives.
Two (2) or more years of experience in construction project environment.
Class G license strongly preferred.
Familiarity with SAP enterprise modules is an asset.
Project/program management experience preferred.
Certified Business Analyst Professional (CBAP) designation is an asset.
Project Management Professional (PMP) designation is an asset.
Excellent verbal and written communication skills in assisting in customer experience and stakeholder management.
Excellent analytical and business solution development skills to deal with escalated matters, including the proven ability to function effectively in a dynamic environment.

ACCESSIBILITY AND APPLICATION SUPPORT

Commercial Services Counsel (Toronto, ON, CA)

Expected Salary Range: $90810 - $113512 Annually

Target Variable Performance Pay: 8%

WORK ILLUSTRATION:

Reporting to the Senior Manager, Business Law Services, the Commercial Services Counsel will provide legal support and advice on a broad range of commercial contracting matters across Toronto Hydro. The successful applicant will work closely with Toronto Hydro’s Supply Chain and internal client groups across the organization, including senior leaders and managers, to draft, review, and negotiate commercial agreements and procurement contracts.

The role will support a variety of commercial arrangements, including standard purchase agreements, professional services agreements, software licensing and technology agreements, sponsorship agreements, and other commercial contracts. The successful applicant will also provide legal support on privacy and technology initiatives and, as required, matters involving real estate, governance, Human Resources and construction.

The incumbent will also provide legal opinions, prepare legal responses to and documentation for client groups, act as the departmental contact for various client groups, and advise on transactions, including negotiation of commercial agreements.

The incumbent is expected to behave ethically and follow the established code of business conduct, policies and internal control procedures, laws and regulations governing Toronto Hydro.

Successful candidates must possess the following competencies and will be pre-screened for those bolded, prior to the interview portion of the selection process. Competencies are listed in order of significance.

This posting is for an existing vacancy.

KEY RESPONSIBILITIES:

Research and render interpretations of statutes, regulations and case law.
Drafting, reviewing, assessment, and negotiation of contracts and a wide variety of other commercial documents involving Toronto Hydro, including procurement, information technology, professional services, licensing, sponsorships, and electrical operations.
Provide commercial contracting support and legal advice to client groups, senior leaders, and managers across the organization.
Completion of transactions relating to various subject matters.
Drafting and reviewing procurement related documents (e.g. Request for Proposals, Request for Quotations, Request for Tenders, Request for Information).
Deliver practical and accurate legal opinions, interpretations, and advice on legal matters to Divisional client groups at Toronto Hydro. Legal review involves interpreting facts, precedents, and evaluating situations.
Provide legal support on privacy, technology, and other corporate initiatives, and support other organizational areas.
Participate in legal analysis of policies and their development.
Interact with and instruct external lawyers and organizations.
Manage multiple commercial matters and competing priorities while maintaining accuracy, responsiveness and attention to detail.

REQUIREMENTS:

Bachelor of Laws Degree (LL.B) or Juris Doctor (J.D.) from a recognized Law School.
Member in good standing with the Law Society of Ontario.
One (1) or more years of experience drafting and negotiating legal contracts.
Preference will be given to candidates who successfully demonstrate their experience with procurement law and/or the electricity sector in a legal capacity.
Experience in working with clients and other parties in complicated and highly sensitive matters.
Experience drafting and negotiating commercial contracts.
Exposure to corporate/commercial law and technology transactions is considered an asset.
Effective judgment and decision-making skills.
Effective analytical and communication skills.
Strong attention to detail and organizational skills, with the ability to manage multiple competing priorities,
Strong project management skills.
Negotiation skills and the ability to influence others.
Proven track record in developing and managing internal and external stakeholder relationships.

TOTAL REWARDS

To support the overall well-being and success of our employees, Toronto Hydro provides a comprehensive total rewards package which includes:

100% employer paid Health & Dental benefits
24/7 access to Employee & Family Assistance Program and Virtual Healthcare
Company-paid life insurance and long term disability
Spending account to support fitness goals (e.g. gym memberships)
Competitive paid time off (including vacation and parental leave)
Defined Benefits Pension Plan through OMERS
Career development and tuition reimbursement
Exciting employee engagement and appreciation events throughout the year

ACCESSIBILITY AND APPLICATION SUPPORT

Two (2) Engineer (Toronto, ON, CA)

Expected Salary Range: $104097 - $146959 Annually

Target Variable Performance Pay: 8%

Reporting to the Manager of Stations & Distribution Automation, the Engineer will join a highly skilled engineering team, tasked with the upkeep and expansion of critical electrical infrastructure found in municipal transmission and distribution substations. Projects involve the installation, alteration, extension and/or repair of a variety of electrical equipment; controlled, monitored and/or automated by complex circuity, electronics, and advanced communication networks.

KEY RESPONSIBILITIES:

Provide both conceptual and detailed design services for substation capital and reactive maintenance projects
Co-ordinate projects, prepare cost estimates, and collaborate with key stakeholders, including: equipment suppliers, contractors, and other utilities
Perform engineering studies and/or calculations, including: short circuit analysis, load flows, arc flash hazard assessments, protective device coordination, equipment selection & sizing, protection relay settings, and ground grid design
Develop equipment testing and commissioning plans, witness and approve equipment FAT, SAT testing
Configure and program SEL and GE station control systems, protection relays and distribution system network communications equipment
Prepare, provide guidance or assist engineering staff with the creation or modification of single line and three line diagrams, AC/DC electrical schematics, wiring diagrams, and electrical layout and elevation drawings
Research, evaluate, test and recommend station equipment
Provide technical field support for operations staff
Develop standards and specifications
Plan and design processes, operational procedures, and safe work practices
Participate in short term and long term strategic planning
Prepare engineering or business reports (both oral and written)
Review, develop or present business proposals
Participate on committees or project teams as required on a wide variety of business initiatives
Support senior management on ad-hoc assignments
Mentoring and training designers and team members
Provide engineering support for Metrolinx transit expansion projects across Toronto—including LRT, subway, and GO Corridor works—by coordinating design, construction, commissioning, and maintenance activities while ensuring Toronto Hydro standards and asset protection requirements are met.

REQUIREMENTS:

Bachelor’s degree in Engineering (Electrical preferred)
Registered Professional Engineer in the Province of Ontario
6+ years of Engineering experience
Must hold valid Class “G” Drivers License.
Proficiency in IEC 61850 GOOSE messaging protocol, including configuration, testing, and troubleshooting of peer‑to‑peer protection and control signals within utility communication networks is strongly preferred.
Knowledge of protection and control concepts preferred
Familiarity with various station equipment, including switchgear, breakers and power transformers; proficiency in programming GE and SEL protection relays preferred
Familiarity with SCADA systems, RTUs and data concentrators; station network topologies; relevant ethernet and serial communication protocols; copper, fiber optic and wireless communication systems preferred
Experience in the development of protection philosophies and the application of substation protection schemes
Proficiency in system modeling using engineering analysis software such CYME, ETAP or SKM an asset
Knowledge of, and ability to look-up and correctly interpret relevant industry standards, including: CSA, ANSI, IEC and IEEE; relevant code, including: OESC, NESC, DSC, TSC, OBC, EUSR and UWPC; and relevant legislation, including: OHSA and Reg. 22/04
Familiarity with distribution system automation technologies
Strong written and verbal communication skills demonstrated through report writing and delivering presentations
Demonstrated competence in computer programming
Project management skills with the ability to organize the project, work with key stakeholders, manage project risks, and deliver projects on time and within budget
General knowledge of overhead and underground distribution system design
Customer focused and demonstrates a pro-active service orientation; must be able to meet customer needs in a flexible but cost-effective manner
Self-motivated, operates with a high degree of independence and can visualize possibilities and opportunities for change in support of continuous process improvement
Accepts work assignments with clear understanding of related quality, quantity, cost and performance targets/expectations
Acts as a safety leader by incorporating safety and environmental considerations into business decisions and actions
Ability to work with internal and external stakeholders, e.g. designers, contractors, suppliers, HONI, various tradespersons, etc.
Adaptability to fast-paced environment and ability to pivot and react to changing priorities and demands

TOTAL REWARDS

To support the overall well-being and success of our employees, Toronto Hydro provides a comprehensive total rewards package which includes:

100% employer paid Health & Dental benefits
24/7 access to Employee & Family Assistance Program and Virtual Healthcare
Company-paid life insurance and long term disability
Spending account to support fitness goals (e.g. gym memberships)
Competitive paid time off (including vacation and parental leave)
Defined Benefits Pension Plan through OMERS
Career development and tuition reimbursement
Exciting employee engagement and appreciation events throughout the year

ACCESSIBILITY AND APPLICATION SUPPORT

Three (3) Engineers (Toronto, ON, CA)

Expected Salary Range: $104097 - $146959 Annually

Target Variable Performance Pay: 8%

This posting is to fill up to five (3) number of positions, at least one of which is an existing vacancy. Toronto Hydro reserves the right, in alignment with the applicable collective agreement, to finalize the number of positions filled.

Role Title: Engineer (Standards - Underground) & Engineer (Standards - Overhead)

As an Engineer, you provide a wide range of engineering support services that will ensure technical soundness, reliability, safety and cost effectiveness of the utility and its Electrical Distribution Power System. The Engineer develops standards and specifications; participates in short- and long-range strategic planning; prepares engineering, technical or business reports and studies, and demonstrates effective project management and process efficiencies.

KEY RESPONSIBILITIES:

Prepares material and/or technical specifications and standards; reviews proposals from suppliers, contractors and consultants for technical merit and compliance; investigates and evaluates the application of new technologies
Compares alternatives based on cost/benefit considerations, customer needs, safety, statistical analysis and engineering principles, and recommends the optimum solution
Approves equipment/material to be used in Toronto Hydro systems, based on test reports/Drawings/Technical data/Quality records
Prepare technical training documents and actively contribute to Standard Practice and Standard Design Practice document creation/update
Acts as a change agent in adoption and continual use of standards across organization in design and construction stages
Prepares engineering, technical or business reports and studies; performs analysis, testing and evaluations
Provides timely technical support and consultation, demonstrates effective project management and process efficiencies; reviews, develops and/or presents business proposals, plans, designs, processes, operational procedures and practices
Represents Toronto Hydro in external meetings and/or committees
May be called upon to act as a team or project leader

REQUIREMENTS:

Bachelor’s degree in Electrical Engineering
5+ years of Engineering experience, preferably in the utilities or manufacturing industry
Professional Engineer in the province of Ontario
Class “G” Drivers License strongly preferred
Experience in design and specification development of electrical distribution equipment.
Experience with development and application of utility standards for underground and overhead electrical distribution systems.
Experience with grid automation, SCADA/DMS systems and protection & control systems.
Fluent in the application of information technology, such as general office software, CADD, engineering records
Experience in the use of engineering application software including CYME
Teamwork - works interdependently to achieve higher common goals; works with employees from other functional areas to ensure resolution of problems
Achievement – results oriented; ensures measures are in place to track achievement
Managing Change – accepts uncertainty as part of the needed change; willing to change the status quo
Adaptable – adapts to and works effectively with a variety of situations, individuals and groups Excellent analytical, organization and planning skills
Effective skills in project management operations, budgeting, business process and productivity improvements
Self-motivated, operates with a high degree of independence and can visualize possibilities and opportunities Demonstrated versatile leadership; encourage organizational teamwork, collaboration and educated risk taking to develop innovative solutions and support the corporate goals
Proven effective problem-solving and analytical ability
Ability to predict and understand technological trends and their effect on business or strategic work plans

TOTAL REWARDS

To support the overall well-being and success of our employees, Toronto Hydro provides a comprehensive total rewards package which includes:

100% employer paid Health & Dental benefits
24/7 access to Employee & Family Assistance Program and Virtual Healthcare
Company-paid life insurance and long term disability
Spending account to support fitness goals (e.g. gym memberships)
Competitive paid time off (including vacation and parental leave)
Defined Benefits Pension Plan through OMERS
Career development and tuition reimbursement
Exciting employee engagement and appreciation events throughout the year

#lihybrid

ACCESSIBILITY AND APPLICATION SUPPORT

Customer Energy Management Associate (Toronto, ON, CA)

Expected Salary Range: $80487 - $100609 Annually

Target Variable Performance Pay: 8%

The Customer Energy Management Associate is a customer-focused professional who supports the delivery of energy management programs, customer initiatives, and account management activities for their assigned portfolio of customers (e.g. commercial, institutional, municipal, and multi-residential customers, residential). Working as part of a cross-functional team and reporting to the Manager, Customer Energy Management, the Associate helps customers identify opportunities, navigate programs and services, and achieve their energy, operational, and long-term business objectives. The role combines customer relationship management, program support, project coordination, analytical reporting, and stakeholder engagement responsibilities. The Associate manages a portfolio of accounts while supporting broader customer strategies and initiatives led by senior team members. The role contributes to program attainment, customer insights, performance reporting, and the delivery of a consistent and high-quality customer experience.

This posting is for an existing vacancy.

KEY RESPONSIBILITIES:

Manages a portfolio of customer accounts, serving as a primary point of contact for routine inquiries, program participation, and customer support activities.
Supports customers in identifying and accessing Toronto Hydro programs, services, incentives, and energy management opportunities.
Builds and maintains effective relationships with customers and internal stakeholders to support customer satisfaction and achievement of customer objectives.
Collaborates with team members and subject matter experts to coordinate customer engagement activities, project milestones, and action plans.
Supports the implementation and delivery of customer energy management programs and initiatives, including tracking milestones, deliverables, participation levels, and program outcomes.
Assists in the development of customer profiles, account plans, presentations, business cases, reports, and communication materials.
Supports monthly and quarterly reporting activities through the collection, validation, and analysis of customer, portfolio, and program performance data.
Identifies trends, opportunities, risks, and customer insights that support improved decision-making, customer engagement, and program effectiveness.
Coordinates customer outreach activities, workshops, webinars, and stakeholder engagement initiatives.
Monitors customer commitments and follow-up actions to ensure timely resolution and a positive customer experience.
Supports departmental business planning, KPI tracking, forecasting activities, and continuous improvement initiatives.
Conducts research on industry trends, customer priorities, emerging technologies, funding opportunities, and energy management best practices.
Maintains accurate customer records, program documentation, and reporting information in departmental systems and databases.

REQUIREMENTS:

Undergraduate degree in Business, Energy Management, Environmental Studies, Sustainability, Engineering, Economics, Public Administration, or a related discipline.
Minimum three (3) years of relevant professional experience in customer service, account management, program delivery, project coordination, energy management, sustainability, utility operations, or a related field.
Knowledge of electricity conservation programs, electrification initiatives, energy management principles, or utility operations is considered an asset.
Demonstrated customer relationship management and stakeholder engagement skills.
Strong customer orientation with a commitment to delivering an exceptional customer experience.
Excellent organizational skills with the ability to manage multiple priorities and deadlines.
Strong analytical and problem-solving skills with the ability to identify trends and develop actionable recommendations.
Experience preparing reports, presentations, performance metrics, and customer-facing materials.
Ability to interpret data and translate findings into meaningful customer and business insights.
Strong verbal and written communication skills.
Demonstrated ability to work effectively within a collaborative, cross-functional team environment.
Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word.
Experience with reporting and visualization tools such as Power BI, Tableau, Alteryx, SQL, or similar platforms is considered an asset.

TOTAL REWARDS

To support the overall well-being and success of our employees, Toronto Hydro provides a comprehensive total rewards package which includes:

100% employer paid Health & Dental benefits
24/7 access to Employee & Family Assistance Program and Virtual Healthcare
Company-paid life insurance and long term disability
Spending account to support fitness goals (e.g. gym memberships)
Competitive paid time off (including vacation and parental leave)
Defined Benefits Pension Plan through OMERS
Career development and tuition reimbursement
Exciting employee engagement and appreciation events throughout the year

ACCESSIBILITY AND APPLICATION SUPPORT

Engineer (Toronto, ON, CA)

Expected Salary Range: $104097 - $146959 Annually

Target Variable Performance Pay: 8%

Reporting to the Manager, Engineering, Engineering Policy and Product Change, the Engineer is responsible for providing a broad range of engineering support services to ensure the technical integrity, reliability, safety, and cost-effectiveness of Toronto Hydro's electrical distribution system. The Engineer is responsible for the development, implementation, maintenance, and continuous improvement of engineering, design, and construction policies, standards, and customer connection requirements, including but not limited to the Conditions of Service, Standard Design Practices, Offer to Connect Policy, and Cost Allocation Guideline. In this role, the Engineer works closely with Design, Operations, and other internal stakeholders to provide technical guidance, policy interpretation, training, and support to ensure the consistent application of corporate standards and requirements. The Engineer also supports strategic initiatives related to electrification, housing development, regulatory compliance, and emerging industry trends, contributing to policy development and continuous improvement efforts that enhance customer service, operational efficiency, and system performance.

This posting is to fill up to 1 of position, at least one of which is an existing vacancy. Toronto Hydro reserves the right, in alignment with the applicable collective agreement, to finalize the number of positions filled.

KEY RESPONSIBILITIES:

Drive the development, implementation, and continuous improvement of engineering, design, construction, and customer connection policies, including the Conditions of Service, Standard Design Practices, Offer to Connect Policy, Cost Allocation Guideline, and other corporate policy documents.
Demonstrates effective project management and process efficiencies; reviews, develops and/or presents business proposals, plans, designs, processes, operational procedures and practices.
Provides timely technical support and consultation to the development of strategic policy initiatives, including those related to climate action.
Identifies and analyzes process gaps to establish continuous improvements to better support the execution and maintenance of change.
Lead in the development of strategic policy initiatives to solve complex issues involving multiple stakeholders both internal and external to the organization.
Engage with external stakeholders including manufacturers, the City of Toronto, Transit Authorities, peer utilities and developers to educate, resolve conflicts and provide a high level of customer service.
Collaborate with various internal departments including Planning, Design, Engineering, Operations, IT, Regulatory, Customer Care, Climate Action and Finance to analyze issues and develop solutions.
Contributes to the development or change of Construction Standards.
Support the Ontario Energy Board rate filing process including the development of business cases, portfolio analysis and justification for different programs or quality issues.
Advise internal departments in implementing policy compliance processes.
Make policy change recommendations supported by business benefits and impacts.
Create and deliver presentations that include detailed analyses on various topics.
Represents Toronto Hydro in external meetings and/or committees.

REQUIREMENTS:

Bachelor’s degree in Engineering. Electrical and Mechanical Engineering preferred
6+ years of Engineering experience, preferably in the Utilities industry
Registered Professional Engineer in the Province of Ontario, P.Eng
Experience with technical writing, change management, business process analysis, process re-engineering and continuous improvement
Knowledge of electricity distribution engineering, construction, safety rules, utility regulations.
Familiarity with electrification, including electric vehicle charging, heat pumps or hybrid heating systems, and green building solutions.
Solid understanding and knowledge of designs, standards and technical requirements related to distribution systems.
Awareness of project management processes, principles and methodologies
Ability to synthesize, evaluate and integrate information from multiple sources, and to provide recommendations for continuous improvement.
Ability to work collaboratively on inter-departmental teams and across organizational boundaries.
Solid understanding of business issues and challenges, and demonstrates tact and diplomacy specifically in a customer engagement/stakeholder management environment.
Excellent analytical, technical, and business solution development skills, including the proven ability to function effectively in a dynamic environment within a multi-disciplinary team setting.
Ability to develop dependable feedback systems and tracking.
Strong facilitation, presentation, and report writing skills.
Teamwork - works interdependently to achieve higher common goals; works with employees from other functional areas to ensure resolution or problems
Achievement – results oriented; ensures measures are in place to track achievement
Managing Change – accepts uncertainty as part of the needed change; willing to change the status quo
Adaptable – adapts to and works effectively with a variety of situations, individuals and groups
Self-motivated, operates with a high degree of independence and can visualize possibilities and opportunities
Demonstrated versatile leadership; encourage organizational teamwork, collaboration and educated risk taking to develop innovative solutions and support the corporate goals
Proven effective problem-solving and analytical ability
Ability to predict and understand technological trends and their effect on business or strategic work plans

TOTAL REWARDS

To support the overall well-being and success of our employees, Toronto Hydro provides a comprehensive total rewards package which includes:

100% employer paid Health & Dental benefits
24/7 access to Employee & Family Assistance Program and Virtual Healthcare
Company-paid life insurance and long term disability
Spending account to support fitness goals (e.g. gym memberships)
Competitive paid time off (including vacation and parental leave)
Defined Benefits Pension Plan through OMERS
Career development and tuition reimbursement
Exciting employee engagement and appreciation events throughout the year

ACCESSIBILITY AND APPLICATION SUPPORT

Twelve (12) Powerline Technician - Certified Power Line Person - Apprentices (Toronto, ON, CA)

Expected Salary Range: $44.76 - $60.31 Hourly

Location: 500 Commissioners Street, 715 Milner Avenue and 71 Rexdale Boulevard

The Powerline Technician - Certified Power Line Person - Apprentice is responsible for the construction, maintenance, operation, and troubleshooting of the overhead and underground electrical distribution systems. Working with all voltage levels, the incumbent will help build, maintain and repair overhead power lines and related equipment. This includes insulators, conductors, lightning arresters, switches, metering equipment, transformers, as well as lighting and control systems. They are also expected to splice and terminate underground cables and related wiring to connect power distribution.

These duties will be performed to the level of applicable skills and knowledge of the incumbent, under the direction of a Powerline Technician - Certified Power Line Person.

NOTE: Successful applicants may be rotated through the various work centres and departments to ensure familiarization with all aspects of Toronto Hydro’s distribution system.

The incumbent is expected to behave ethically and follow the established code of business conduct, policies and internal control procedures, laws and regulations governing Toronto Hydro.

This posting is to fill up to 12 number of positions, at least one of which is an existing vacancy. Toronto Hydro reserves the right, in alignment with the applicable collective agreement, to finalize the number of positions filled.

KEY RESPONSIBILITIES:

Demonstrates safe work practices and adheres to safety rules and regulations
Communicates with customers and staff
Engages in job planning with the Crew Leader and/or Manager and follows the plan
Selects, operates and maintains tools and equipment
Installs and maintains both low and medium voltage cables and conductors
Troubleshoots, installs, and maintains overhead and underground distribution system
Installs, maintains and removes transformers on voltages up to 27.6kV
Troubleshoots, installs, operates and maintains system protection, control and instrumentation equipment
Handles energized lines using live line tool and rubber glove technique
Perform switching operations on secondary (up to 750v) and primary (up to 27.6KV) equipment
Communicates with customers and staff
Follows regulatory procedures and employer’s procedures
Evaluates conditions to identify defects, violations, and safety hazards
Helps identify and solve health and safety issues in the workplace and reports any concerns that they are unable to resolve

REQUIREMENTS:

Minimum two (2) year college diploma in an electrical or electronic field of study (Electrical Engineering, Electronic Engineering, Energy Systems Engineering, Electromechanical Engineering or Powerline Technician) or one (1) year Electrical Techniques Certificate with relevant demonstrated practical experience preferred or 309A Electrician (Red Seal) certification with a high school diploma and relevant experience
Valid DZ License in good standing preferred; valid class G or higher Ontario Driver’s License in good standing with the ability to obtain a DZ or ARZ Driver’s License post hire may be considered
Physically able to perform the essential duties in all weather conditions
Comfortable working at heights and in confined spaces
Ability to read and interpret distribution system construction drawings and supporting documents
Knowledge of the Electrical Safety Authority Regulation 22/04, Utility Work Protection Code, WHMIS, CPR, First Aid and all other applicable legislation
Demonstrated proficiency in a PC Windows environment and associated desktop software applications
Safety Performance – Complies with safety rules and regulations
Customer Service & Trust – Provides timely and effective services. Builds credibility and trust with customer and treats them respectfully and professionally.
Leadership – Keeps people informed, promotes team morale, safety culture, and productivity
Adherence to Policy & Procedures – Follows Toronto Hydro policies and procedures
Knowledge of Work - Demonstrates knowledge of the job, role, and accountabilities, and instills confidence in work knowledge and skill
Problem Solving - Takes into account all relevant information when making a decision
Volume of Work - Completes the assigned work; adapts to changing volumes and pace of work
Quality of Work – Work is well thought out and planned, and completed accurately
Dependability - Able to work well independently; requires limited supervision. Attends work on time, is available to perform the job and demonstrates flexibility when needed.
Collaborating – Works well in team environments and interacts effectively with others

TOTAL REWARDS

To support the overall well-being and success of our employees, Toronto Hydro provides a comprehensive total rewards package which includes:

100% employer paid Health & Dental benefits
24/7 access to Employee & Family Assistance Program and Virtual Healthcare
Company-paid life insurance and long term disability
Spending account to support fitness goals (e.g. gym memberships)
Competitive paid time off (including vacation and parental leave)
Defined Benefits Pension Plan through OMERS
Career development and tuition reimbursement
Exciting employee engagement and appreciation events throughout the year

ACCESSIBILITY AND APPLICATION SUPPORT

Contract, Customer Energy Management Associate (Toronto, ON, CA)

Expected Salary Range: $80487 - $100609 Annually

The Contract, Customer Energy Management Associate is a customer-focused professional who supports the delivery of energy management programs, customer initiatives, and account management activities for their assigned portfolio of customers (e.g. commercial, institutional, municipal, and multi-residential customers, residential). Working as part of a cross-functional team and reporting to the Manager, Customer Energy Management, the Associate helps customers identify opportunities, navigate programs and services, and achieve their energy, operational, and long-term business objectives. The role combines customer relationship management, program support, project coordination, analytical reporting, and stakeholder engagement responsibilities. The Associate manages a portfolio of accounts while supporting broader customer strategies and initiatives led by senior team members. The role contributes to program attainment, customer insights, performance reporting, and the delivery of a consistent and high-quality customer experience.

This posting is for an existing vacancy.

KEY RESPONSIBILITIES:

Manages a portfolio of customer accounts, serving as a primary point of contact for routine inquiries, program participation, and customer support activities.
Supports customers in identifying and accessing Toronto Hydro programs, services, incentives, and energy management opportunities.
Builds and maintains effective relationships with customers and internal stakeholders to support customer satisfaction and achievement of customer objectives.
Collaborates with team members and subject matter experts to coordinate customer engagement activities, project milestones, and action plans.
Supports the implementation and delivery of customer energy management programs and initiatives, including tracking milestones, deliverables, participation levels, and program outcomes.
Assists in the development of customer profiles, account plans, presentations, business cases, reports, and communication materials.
Supports monthly and quarterly reporting activities through the collection, validation, and analysis of customer, portfolio, and program performance data.
Identifies trends, opportunities, risks, and customer insights that support improved decision-making, customer engagement, and program effectiveness.
Coordinates customer outreach activities, workshops, webinars, and stakeholder engagement initiatives.
Monitors customer commitments and follow-up actions to ensure timely resolution and a positive customer experience.
Supports departmental business planning, KPI tracking, forecasting activities, and continuous improvement initiatives.
Conducts research on industry trends, customer priorities, emerging technologies, funding opportunities, and energy management best practices.
Maintains accurate customer records, program documentation, and reporting information in departmental systems and databases.

REQUIREMENTS:

Undergraduate degree in Business, Energy Management, Environmental Studies, Sustainability, Engineering, Economics, Public Administration, or a related discipline.
Minimum three (3) years of relevant professional experience in customer service, account management, program delivery, project coordination, energy management, sustainability, utility operations, or a related field.
Knowledge of electricity conservation programs, electrification initiatives, energy management principles, or utility operations is considered an asset.
Demonstrated customer relationship management and stakeholder engagement skills.
Strong customer orientation with a commitment to delivering an exceptional customer experience.
Excellent organizational skills with the ability to manage multiple priorities and deadlines.
Strong analytical and problem-solving skills with the ability to identify trends and develop actionable recommendations.
Experience preparing reports, presentations, performance metrics, and customer-facing materials.
Ability to interpret data and translate findings into meaningful customer and business insights.
Strong verbal and written communication skills.
Demonstrated ability to work effectively within a collaborative, cross-functional team environment.
Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word.
Experience with reporting and visualization tools such as Power BI, Tableau, Alteryx, SQL, or similar platforms is considered an asset.

ACCESSIBILITY AND APPLICATION SUPPORT

Manager, Engineering (Toronto, ON, CA)

Expected Salary Range: $124055 - $155069 Annually

Target Variable Performance Pay: 15%

Reporting to the Senior Manager, Grid Planning, the Manager, Engineering leads a team responsible for system studies, system planning, and grid modernization initiatives. The role provides strategic and technical leadership to support the reliable, safe, and cost-effective operation and growth of Toronto Hydro's electricity distribution system.

The Manager supports Toronto Hydro’s grid planning function by leading system studies that assess protection and coordination, system capacity requirements, major customer connections, transportation electrification, and emerging technologies. The role oversees the development of planning strategies, technical studies, and system models that inform capital investment decisions and long-term system planning.

The incumbent works closely with internal partners and external stakeholders, including Hydro One, the IESO, municipalities, developers, and customers, to advance infrastructure investments, grid modernization initiatives, and coordinated planning activities that support Toronto Hydro's strategic objectives.

The incumbent is expected to behave ethically and follow the established Code of Business Conduct, policies and internal control procedures, laws and regulations governing Toronto Hydro.

This posting is for an existing vacancy.

KEY RESPONSIBILITIES:

Lead and develop a team of engineering and technical professionals responsible for system studies, system planning, and grid modernization initiatives.
Lead key strategic initiatives related to protection and coordination, capacity studies, and other technical analyses required to support the evolving needs of the grid.
May be called upon to lead other teams within the Grid Planning department, such as System Planning and Capacity Planning teams.
Lead intelligent grid, grid modernization, and innovation initiatives that improve system visibility, operational efficiency, reliability, and resiliency.
Oversee the development and execution of short- and long-term distribution system plans that support system reliability, asset sustainability, growth, and customer requirements.
Direct the completion of system planning assessments, capacity evaluations, contingency analyses, and other technical studies to support informed investment and operational decision-making and customer connections.
Lead the development, maintenance, and application of electrical system models used to assess network performance, future growth requirements, and capital investment priorities.
Support Toronto Hydro's grid planning function through the development of capital plans, business cases, investment strategies, and portfolio recommendations.
Oversee planning activities associated with customer growth, major customer connections, transportation electrification, distributed energy resources, and evolving customer energy requirements.
Provide strategic input into regulatory filings, business cases, investment justifications, and other corporate planning submissions.
Conduct research on emerging technologies, utility planning practices, industry trends, regulatory developments, and engineering innovations to support continuous improvement and modernization efforts.
Collaborate with internal stakeholders across planning, operations, engineering, asset management, maintenance, procurement, and capital delivery to ensure alignment of business objectives and investment priorities.
Build and maintain effective working relationships with Hydro One, IESO, municipalities, developers, customers, consultants, and other external stakeholders involved in system planning and infrastructure development.
Lead project management and oversight activities related to the execution of distribution system plans and grid modernization programs.
Forecast work volumes and resource requirements while prioritizing work programs to meet business objectives and support organizational priorities.
Accountable for project interdependencies, risk management, stakeholder alignment, change management, and the successful delivery of assigned programs and initiatives.
Oversee the development of high-quality technical evidence, planning studies, and business cases to support internal decision-making and external stakeholder approvals.
Advance Toronto Hydro's asset management capabilities and support long-term strategic planning initiatives through the integration of planning, operational, and asset performance considerations.
Ensure the integrity, maintenance, and effective utilization of data required to support system planning, forecasting, regulatory reporting, and investment decision-making.

REQUIREMENTS:

Bachelor's Degree in Electrical Engineering or a related Engineering discipline
Registered Professional Engineer (P.Eng.) in Ontario
Minimum six (6) years of progressive engineering experience within utility planning, distribution systems, system studies, stations planning, utility operations, asset management, or related engineering functions
Minimum three (3) years of progressive leadership, supervisory, and/or project leadership experience
Valid Class G Driver's Licence
Experience working collaboratively with external stakeholders such as Hydro One, the IESO, municipalities, regulators, developers, consultants, and customers
Experience leading strategic initiatives, organizational change, and continuous improvement efforts
Post-graduate degree considered an asset

Strong knowledge of electricity distribution systems, stations planning, utility system planning methodologies, protection & control, and grid modernization principles
Strong understanding of load forecasting, customer growth planning, capacity assessments, transportation electrification, and distributed energy resource integration
Broad knowledge of utility operations and the interdependencies between planning, engineering, operations, asset management, customer connections, and capital delivery functions
Knowledge of utility regulatory environments and the development of business cases and investment justifications
Strong understanding of capital planning, portfolio management, project prioritization, budgeting, and resource planning
Superior stakeholder management and relationship-building skills
Strong project management, execution, and organizational leadership capabilities
Demonstrated ability to lead cross-functional initiatives and drive organizational change
Creative, strategic, and innovative thinker with a continuous improvement mindset
Strong problem-solving and decision-making skills
Excellent verbal, written, and presentation skills
Strong customer and stakeholder relationship management skills

TOTAL REWARDS

To support the overall well-being and success of our employees, Toronto Hydro provides a comprehensive total rewards package which includes:

100% employer paid Health & Dental benefits
24/7 access to Employee & Family Assistance Program and Virtual Healthcare
Company-paid life insurance and long term disability
Spending account to support fitness goals (e.g. gym memberships)
Competitive paid time off (including vacation and parental leave)
Defined Benefits Pension Plan through OMERS
Career development and tuition reimbursement
Exciting employee engagement and appreciation events throughout the year

ACCESSIBILITY AND APPLICATION SUPPORT

Engineer (Toronto, ON, CA)

Expected Salary Range: $104097 - $146959 Annually

Target Variable Performance Pay: 8%

Are you ready to be a part of shaping the future of the utility industry? We are a leading utility company on the forefront of innovation, and we are looking for talented engineers to join our team in creating a sustainable and efficient energy landscape for tomorrow.

As an Engineer at Toronto Hydro, you will play a pivotal role in developing and implementing innovative solutions across various aspects of utility operations. Collaborating with cross-functional teams, you will have the opportunity to contribute to the design, construction, and maintenance of critical infrastructure and systems. You'll work on projects aimed at optimizing energy distribution, improving grid resilience and enhancing overall operational efficiency.

This job posting is for current and future opportunities. While there may not be an immediate opening in an area of your interest, we are continuously looking for top talent to join our team. If you are interested in being considered for future positions, we encourage you to apply. When a suitable opportunity arises, our team will reach out to qualified candidates for further discussions. Toronto Hydro reserves the right, in alignment with the applicable collective agreement, to finalize the number of positions filled.

WORK ILLUSTRATION:

Reporting to a Manager, the incumbent provides a wide range of technical services for internal and external customers, which confirm technical soundness, reliability, safety and cost effectiveness of the utility. An Engineer is accountable and legally responsible to prepare, review and sign/stamp engineering drawings, calculations, standards, technical specifications etc.

The incumbent participates in short and long-term strategic planning on technical matters; prepares engineering reports and studies; performs analysis and evaluations; provides timely technical support/consultation, project management and testing; develops proposals and plans; prepares and/or reviews methods, procedures (process re-engineering), and designs.

The incumbent is expected to behave ethically and follow the established code of business conduct, policies and internal control procedures, laws and regulations governing Toronto Hydro.

KEY RESPONSIBILITIES:

Prepares engineering, technical or business reports and studies; performs analysis and prepares plans for station and distribution system performance improvements. Participates in short and long-range strategic planning for maintenance activities.
Provides timely technical support and consultation, demonstrates effective project management and process efficiencies; reviews, develops and/or presents business proposals, plans, designs, processes, operational procedures and practices.
Accountable for the timely, technically accurate and cost-effective application of engineering practices.
Compares alternatives based on cost/benefit considerations, customer needs, safety, statistical analysis, and engineering principles, and recommends the optimum solution.
Undertakes and/or participates in special investigation and studies, and prepares reports with recommendations.
Supports the preparation of material and/or technical specifications and standards; reviews proposals from suppliers, contractors and consultants for technical merit and compliance; investigates and evaluates the application of new technologies.
Reviews codes, standards, guidelines, long term energy policies, and conduct benchmarking studies
Supports grid modernization, electrification, and utility of the future initiatives through innovation and adoption of new technologies
Participates in implementing corporate goals and objectives.
Represents Toronto Hydro in external meetings and/or committees.
May be called upon to act as a team or project leader.
Performs root cause analyses of failure data
Performs trend analyses of equipment data and determines appropriate actions to improve and optimize capital and operations programs.

REQUIREMENTS:

Registered as a Professional Engineer in the province of Ontario.
Bachelor’s degree in Engineering, Electrical preferred. Consideration to other disciplines such as Civil and Mechanical
Minimum four (4) years of relevant engineering experience in planning, design, analysis and construction.
Experience in data management and analysis preferred.
Proficient in Microsoft Office.
Strong verbal and written communication skills.
Effective skills in project management operations, budgeting, process and productivity improvements.
Self-motivated, operates with a high degree of independence and can visualize opportunities.
Aptitude and experience in adapting to, managing and facilitating change, willing to challenge the status quo.
Demonstrated versatile leadership; encourages organizational teamwork, collaboration and educated risk taking to develop innovative solutions and support corporate goals and objectives.
Strong negotiating/relationship building ability.
Proven effective problem-solving and analytical ability.
Customer focused.
Ability to predict and understand technological trends and their effect on business or strategic work plans.
Demonstrated knowledge of relevant safety and environmental legislation and regulations.

TOTAL REWARDS

To support the overall well-being and success of our employees, Toronto Hydro provides a comprehensive total rewards package which includes:

100% employer paid Health & Dental benefits
24/7 access to Employee & Family Assistance Program and Virtual Healthcare
Company-paid life insurance and long term disability
Spending account to support fitness goals (e.g. gym memberships)
Competitive paid time off (including vacation and parental leave)
Defined Benefits Pension Plan through OMERS
Career development and tuition reimbursement
Exciting employee engagement and appreciation events throughout the year

**How to Apply:**

If you are excited about being part of a forward-thinking company that is shaping the future of the utility industry, we invite you to apply to the posting by submitting your updated resume and a cover letter detailing your relevant experience and why you are a great fit for Toronto Hydro.

ACCESSIBILITY AND APPLICATION SUPPORT

Engineer (Toronto, ON, CA)

Expected Salary Range: $104097 - $146959 Annually

Target Variable Performance Pay: 8%

Reporting to the Manager, Engineering - Non-Wires Solutions, the Engineer will support the identification, evaluation and development of Non-Wires Solutions and other grid investment alternatives to address emerging system needs. The role will perform engineering, economic and statistical analyses to assess a range of potential solutions, including distributed energy resources, demand-side solutions, energy storage, operational alternatives and conventional infrastructure. The Engineer will support planning, designing and commissioning grid-scale battery energy storage and other field devices that support the implementation of non-wires solutions. The Engineer will develop business cases and options analyses that consider technical feasibility, cost-effectiveness, uncertainty, risk and broader business impacts to support informed investment decisions.

This posting is to fill 1 position, which is an existing vacancy. Toronto Hydro reserves the right, in alignment with the applicable collective agreement, to finalize the number of positions filled.

KEY RESPONSIBILITIES:

Develop benefit-cost analyses and business cases for a range of grid investment alternatives, including non-wires solutions and conventional infrastructure.
Prepare technical specifications, preliminary engineering assessments, and scope documents for planned BESS projects.
Perform econometric, statistical and quantitative analyses to assess load trends, customer behaviour, technology performance, costs, benefits and uncertainty.
Develop options analyses comparing alternative investment pathways based on technical feasibility, economics, implementation considerations, risk and strategic value.
Apply sensitivity, scenario and risk analysis to understand the impact of uncertain inputs and identify appropriate risk mitigation strategies.
Evaluate opportunities involving distributed energy resources, demand response, energy storage, electrification and other emerging grid technologies, alongside traditional utility solutions.
Translate complex engineering and analytical findings into clear recommendations, business cases and decision materials for management.
Support development of financial models, forecasts and cost-effectiveness assessments used to inform investment decisions.
Work cross-functionally with Engineering, Planning, Finance, Regulatory and other business areas to develop technically sound and commercially informed recommendations.
Monitor market, technology and regulatory developments that could affect the cost, performance or viability of alternative grid solutions.
Support project execution, ensure scope alignment, and monitor costs, schedules, and risks, escalating issues as required.
Support the transition of completed projects into Toronto Hydro’s ongoing utility operations and maintenance processes.
Support regulatory filings, short- and long-term investment planning related to non-wires solutions, as required.
Demonstrate timely, technically accurate and cost-effective application of engineering practices.

REQUIREMENTS:

Bachelors degree in Engineering, with demonstrated knowledge of financial analysis, cost-benefit analysis, and economic evaluation of engineering solutions. Masters in Business Administration (MBA) is preferred.
Registered as a Professional Engineer (P.Eng) in the Province of Ontario.
7+ years of experience, with a focus on distribution system planning and analysis, capital project creation and justification.
Ability to combine engineering judgment with commercial and financial analysis to develop recommendations that balance system requirements, cost, risk, customer impacts and strategic objectives.
Strong knowledge of power distribution systems, system planning and/or emerging grid technologies.
Demonstrated experience conducting benefit-cost analysis, business case development, options analysis or investment evaluation.
Knowledge of economic and financial concepts, including discounted cash flow, net present value, cost-benefit analysis and sensitivity/scenario analysis.
Experience reviewing engineering drawings, and understanding of engineering design
Ability to assess and communicate technical, financial and implementation risks, including potential mitigation strategies.
Strong business acumen, with the ability to connect engineering analysis to investment decisions, financial outcomes and organizational priorities.
Ability to synthesize complex quantitative information and communicate recommendations clearly to technical and non-technical audiences.
Experience with DERs, demand response, energy storage or other non-wires solutions would be an asset.
Fluent in the application of enterprise tools for planning and project estimation (e.g. GIS, SAP)
Customer focused with strong interpersonal skills.
Demonstrates commitment to environment, health and safety.
Strong verbal and written communication skills that demonstrate relationship building.
Effective skills in project management operations, budgeting, business process and productivity improvements.

TOTAL REWARDS:

To support the overall well-being and success of our employees, Toronto Hydro provides a comprehensive total rewards package which includes:

100% employer paid Health & Dental benefits
24/7 access to Employee & Family Assistance Program and Virtual Healthcare
Company-paid life insurance and long term disability
Spending account to support fitness goals (e.g. gym memberships)
Competitive paid time off (including vacation and parental leave)
Defined Benefits Pension Plan through OMERS
Career development and tuition reimbursement
Exciting employee engagement and appreciation events throughout the year

ACCESSIBILITY AND APPLICATION SUPPORT

Director, Grid Operations (Toronto, ON, CA)

Lead the operation of a large and complex distribution grid while shaping how it will operate tomorrow.

As Director, Grid Operations, you will be accountable for the safe, reliable and resilient operation of Toronto’s electrical distribution system, 24 hours a day, 365 days a year, serving the customers and communities who depend on it. Reporting to the VP, Distribution Operations, you will lead the control room, dispatch, emergency response and operational technology teams that keep the lights on and enable the delivery of Toronto Hydro’s capital and maintenance programs.

You will also lead the development and implementation of modernization strategies for the tools, systems and processes at the heart of grid operations, enabling better real-time decision-making and a safer, more reliable and resilient grid. Working closely with internal business units, external partners, Hydro One and the IESO, this is a senior leadership role where day-to-day reliability meets long-term grid modernization.

This posting is for an existing vacancy.

KEY RESPONSIBILITIES:

Accountable for the safe, reliable and resilient operation of the distribution system 24 hours a day, 365 days a year.
Builds strong relationships and coordinates with Hydro One, the Independent Electricity System Operator (IESO), perimeter utilities, other agencies and large customers.
Sets the direction for real-time work management to enable effective event response and the efficient delivery of construction, maintenance and commissioning activities.
Directs emergency grid response and restoration, serving as the senior escalation point during system disturbances and strengthening readiness for extreme weather and other events that test system resilience.
Sets the strategy to modernize and continuously improve the core operational tools, systems and platforms critical to the control and operation of the grid.
Drives the adoption of advanced grid control, operational technology and analytics capabilities, partnering with technology and cybersecurity teams to strengthen the security and resilience of operational systems.
Advances a human and organizational performance (HOP) approach to safety by designing work and controls that anticipate human error, learning from events and everyday work, and equipping leaders to own safety outcomes across planned and emergency work.
Builds and develops a strong leadership, technical and field talent pipeline through coaching, performance management, succession and development, while engaging employees in achieving corporate and departmental goals.
Fosters a high-performance culture rooted in respect, curiosity, learning and accountability.
Owns operating and capital budgets and departmental performance, driving improvement across people, financial, operational and customer measures and overseeing outsourced service agreements to achieve established performance expectations.
Ensures compliance with regulatory, quality and operating standards through effective governance, policies, procedures and operational controls.
Represents Toronto Hydro with industry partners and associations, building relationships and influencing practices that support effective distribution operations.

REQUIREMENTS:

Undergraduate degree in Engineering, Business, or an equivalent combination of education and relevant experience.
Seven (7) or more years of progressive leadership experience, including experience leading leaders and managing operating and capital budgets.
Ten (10) or more years of experience in utility operations, including areas such as control centre operations, trouble dispatch/response, and distribution construction and maintenance.
Strong knowledge of electrical distribution operations, control room operations, emergency management, work execution practices, and 24/7 work management for both response and planned work.
Demonstrated knowledge of applicable safe work practices, procedures and requirements, including the Utility Work Protection Code and risk management principles.
Knowledge of distribution operations systems and platforms and how electrical distribution systems are configured and operated, including radial, loop and secondary mesh networks.
Strong financial and business acumen, with demonstrated project management capability.
Strategic thinking and strong written and verbal communication, stakeholder engagement and change management skills.
Strong problem-solving and decision-making skills, including the ability to exercise sound judgment and maintain composure under pressure.
Strong people leadership capability, including performance management and labour relations.
Experience leading in a unionized environment and building constructive relationships with union leadership is preferred.
Experience leading in a 24/7/365 operational environment is preferred.

TOTAL REWARDS:

To support the overall well-being and success of our employees, Toronto Hydro provides a comprehensive total rewards package which includes:

100% employer paid Health & Dental benefits
24/7 access to Employee & Family Assistance Program and Virtual Healthcare
Company-paid life insurance and long term disability
Spending account to support fitness goals (e.g. gym memberships)
Competitive paid time off (including vacation and parental leave)
Defined Benefits Pension Plan through OMERS
Career development and tuition reimbursement
Exciting employee engagement and appreciation events throughout the year

#lihybrid

ACCESSIBILITY AND APPLICATION SUPPORT

Manager, Engineering (Long Term Grid Planning) (Toronto, ON, CA)

Expected Salary Range: $124055 - $155069 Annually

Target Variable Performance Pay: 15%

Reporting to the Director, Investment Planning, the Manager, Engineering (Long-Term Grid Planning) leads the development of evidence-based long-term plans for the distribution system. The role provides technical direction to planning staff and consultants and ensures that recommendations are grounded in sound power-system analysis, credible demand forecasts, practical planning criteria, and risk-based investment decisions.

The Manager identifies future capacity, reliability, resilience, and infrastructure needs arising from customer growth, electrification, distributed energy resources, large-load connections, asset renewal, and evolving regional and regulatory requirements. The role translates these needs into integrated system plans and sequenced capital investment recommendations.

The position contributes to the development of capital investment plans and serves as a key resource in regulatory and stakeholder engagement activities and serves as a key coordinator of the utility’s participation in Regional Planning activities.

This posting is for an existing vacancy.

KEY RESPONSIBILITIES:

Lead the development, maintenance, and continuous improvement of long-term distribution system plans, capacity plans, and supporting investment roadmaps.
Establish planning horizons, assumptions, scenarios, and study criteria in coordination with short- and medium-term planning teams.
Lead long-term load forecasting and spatial demand analysis, including the effects of growth, electrification, electric vehicles, distributed energy resources, energy storage, and major customer connections.
Direct power-system studies and capacity assessments to identify constraints, performance risks, and timing of system needs.
Develop and compare technically viable planning alternatives, including non-wires solutions where appropriate, and recommend preferred options using engineering, risk, cost, operability, and constructability considerations.
Integrate station, feeder, and area-system requirements into coordinated long-term plans that align customer growth, reliability, asset renewal, resilience, and corporate priorities.
Translate planning studies into clear project need statements, scopes, timing, dependencies, and investment rationales for capital portfolio development.
Provide planning direction for large-load and complex customer connections where long-term system impacts or major infrastructure are involved.
Coordinate the utility’s technical participation in Regional Planning and maintain effective planning interfaces with the Independent Electricity System Operator, Hydro One, the City of Toronto, and other relevant stakeholders.
Support regulatory applications, rate proceedings, business cases, and stakeholder engagements by providing defensible planning evidence, assumptions, and documentation.
Establish planning performance measures, quality controls, documentation standards, and governance to improve consistency, transparency, and repeatability of planning decisions.
Lead, coach, and develop a team of planning professionals and oversee consultant assignments, technical deliverables, schedules, and budgets.
Manage departmental activities in accordance with applicable environmental, health and safety requirements, organizational policies, and collective agreements.

REQUIREMENTS:

Undergraduate degree in Electrical Engineering or a closely related engineering discipline.
Professional Engineer (P.Eng.) in the Province of Ontario.
Seven (7) to ten (10) years of progressive professional engineering experience, with substantial direct experience in electric-utility system planning.
Minimum three (3) years of hands-on experience in distribution system planning, including load forecasting, capacity assessment, power-system studies, needs identification, and development of planning alternatives.
Four (4) or more years of progressive supervisory or people-leadership experience in an engineering or technical environment.
Demonstrated experience leading complex planning studies and converting study findings into practical, prioritized, and defensible investment recommendations.
Long-range forecasting and scenario planning: Ability to develop, challenge, and apply demand forecasts and planning scenarios under uncertainty, including growth, electrification, DER, storage, and large-load assumptions.
Distribution planning and system studies: Strong knowledge of distribution-system planning principles and the application of power flow, voltage, thermal capacity, contingency, reliability, and other relevant studies to identify needs and evaluate solutions.
Integrated needs assessment: Ability to connect station, feeder, area, asset, customer, operational, and regional considerations into a coherent view of future system requirements.
Options analysis and investment timing: Ability to define alternatives, assess trade-offs, stage investments, and recommend when action is required while accounting for risk, uncertainty, dependencies, and flexibility.
Planning criteria and technical governance: Ability to establish clear study assumptions, criteria, methods, documentation, and quality controls that support consistent and auditable planning outcomes.
Capital planning and business-case development: Ability to translate technical needs into project definitions, cost and risk considerations, investment rationales, and portfolio priorities.
Regional and regulatory planning: Strong understanding of Ontario electricity-sector planning interfaces and the relationship among utility planning, Regional Planning, regulatory evidence, and stakeholder commitments.
Technical leadership: Ability to direct multidisciplinary studies, review and challenge technical work, make decisions with incomplete information, and clearly communicate planning recommendations to technical and executive audiences.
Stakeholder integration: Ability to work effectively across engineering, operations, asset management, finance, regulatory, customer, municipal, and external planning organizations.
Planning tools and data: Proficiency with utility planning data and power-system analysis tools; working familiarity with GIS, asset information, customer/load data, and methods used to support spatial forecasting and capacity planning.
Planning for grid modernization, electrification, distributed energy resources, energy storage, climate resilience, or other emerging utility needs.
Planning complex station or area-system investments and coordinating dependencies across multiple capital programs.
Supporting regulatory filings, Regional Planning activities, or major customer connection assessments.
Leading consultants or cross-functional teams through technically complex studies with competing objectives and uncertain inputs.
Communicates complex technical findings clearly, concisely, and credibly in written reports, presentations, and decision materials.
Uses sound engineering judgment, remains effective under pressure, and makes transparent decisions in complex or uncertain conditions.
Builds a high-performing planning team through clear accountabilities, coaching, technical development, and constructive review.
Demonstrates ownership of planning outcomes and delivers work within established scope, schedule, and budget expectations.
Travel between work centres, as required.

TOTAL REWARDS:

To support the overall well-being and success of our employees, Toronto Hydro provides a comprehensive total rewards package which includes:

100% employer paid Health & Dental benefits
24/7 access to Employee & Family Assistance Program and Virtual Healthcare
Company-paid life insurance and long term disability
Spending account to support fitness goals (e.g. gym memberships)
Competitive paid time off (including vacation and parental leave)
Defined Benefits Pension Plan through OMERS
Career development and tuition reimbursement
Exciting employee engagement and appreciation events throughout the year

#lihybrid

These positions are based in a hybrid environment allowing for remote work two days per week, based on business needs. Employees will be required to come onsite Tuesday to Thursday. You are expected to live in Ontario and within reasonable commuting distance of the office.

ACCESSIBILITY AND APPLICATION SUPPORT