Technical Trainer and Work Methods Lead

Expected Salary Range: $109832 - $137290 Annually

Target Variable Performance Pay: 10%

The salary range shown above reflects the expected  compensation for this position. The final salary offered will be determined based on a holistic assessment of the candidate’s experience, education, training, and alignment with the role’s requirements. For positions covered by a collective agreement, placement within the range will follow the applicable step or classification.

Responsible to effectively execute on the organizational training requirements and education programs (safety, technical and apprentice). The incumbent will serve as a subject matter expert by utilizing their extensive trades experience and strong technical knowledge to mentor apprentices and provide structured support for apprentice advancement and facilitate the seamless integration of the newly graduating apprentices to operations.  Additionally, they will liaise with third party vendors, including colleges and universities, and relevant government stakeholders, to enable that the current and future trades workforce staffing and talent needs of the organization are met. 

This posting is for an existing vacancy.

KEY RESPONSIBILITIES:

• Support the design, execution, evaluation, and continual improvement of internal and external training programs, including safety, technical and apprenticeship education, prioritizing Power Line Technician apprenticeship program
• Act as a Subject Matter Expert supporting safety, technical and apprenticeship training program development, incorporating new tools, technologies, procedures, and upskilling requirements
• Ensure all training programs emphasize safe work practices and align with industry best practices, legislative standards, and organizational policies
• Develop, revise, and maintain training materials, curricula, and documentation to meet regulatory and organizational requirements
• Liaise with educational institutions and external agencies (e.g., IHSA, MEARIE, Skills Ontario, Ministry of Colleges and Universities, Ministry of Labour, Immigration, Training and Skills Development) to validate training content and certifications
• Lead instructors and support staff in delivering the annual training plan across legislative, compliance, trades, and apprenticeship programs
• Monitor instructor and apprentice adherence to safety expectations, including performance management, coaching, mentoring, inspections, incident reviews, and corrective actions as needed
• Oversee the apprentice training experience, including task exposure assessments, training material updates, and field assignment tracking
• Monitor apprentice progress through collaboration with Operations Leaders, maintain individual Apprentice Dashboards, and provide performance input
• Identify and mitigate risks or issues that may impact successful apprenticeship completion, including supporting development plans when required
• Maintain ongoing communication with apprentices during operational placements to ensure required competencies and work exposures are achieved
• Act as Subject Matter Expert for apprentice training records, certifications, and compliance standards
• Participate in internal and external training audits and/or learning teams as required
• Identify training gaps and risks and provide follow‑up support to ensure timely resolution
• Support improvement initiatives (project management, product trials, product implementation, etc.) related to work methods including: training systems, processes and tools
• Contribute to the development and implementation of new training programs or enhancements aligned with organizational strategy, safety, and HR objectives
• Research, benchmark, and apply best practices in training delivery to enhance efficiency, quality, and learner outcomes

REQUIREMENTS:

• MEA Certified Journeyperson, College of Trades / Power Line Technician Red Seal Certification, Stations or an acceptable combination of technical education and relevant experience may be deemed equivalent
• Minimum five (5) years of instruction experience focused in the area of education, electrical distribution, construction and maintenance
• Minimum ten (10) years of experience in the electrical utility industry involved in electrical construction, maintenance, and operations, including extensive overhead and associated underground electrical construction and maintenance and related trade knowledge applied within an overall framework of Health and Safety
• Operates system vehicle having a Class “DZ” license requirement, able to obtain Class “AZ”
  
• Familiar with reading electrical drawings, feeder/operating prints, Electrical Utility Safety Rules, Utility Work Protection Code.
• Familiar with various computer systems/applications including safety performance tracking systems, incident investigation techniques, work management and general office automation tools
• Demonstrates familiarity with special work procedures /practices for hazardous work environments
• Uses collaborative decision-making process; encourages people to express their views, suggestions and actions; determines the causes or consequences; anticipates obstacles realistically and plans ways to deal with them
• Strong conceptual thinking; sees “big picture”; identifies connections or patterns that are not obvious to others, develops innovative ideas
• Strong relationship building ability; builds rapport, establishes relationships with colleagues and stakeholders, strong written and verbal communication skills
• Strong presentation abilities; effectively translates and delivers technical information, able to manage a classroom

TOTAL REWARDS

To support the overall well-being and success of our employees, Toronto Hydro provides a comprehensive total rewards package which includes:

• 100% employer paid Health & Dental benefits
• 24/7 access to Employee & Family Assistance Program and Virtual Healthcare
• Company-paid life insurance and long term disability
• Spending account to support fitness goals (e.g. gym memberships)
• Competitive paid time off (including vacation and parental leave)
• Defined Benefits Pension Plan through OMERS
• Career development and tuition reimbursement
• Exciting employee engagement and appreciation events throughout the year

Toronto Hydro is committed to leveraging new technologies to support an efficient and inclusive recruitment process. As part of this, artificial intelligence (AI) systems may be used to assist in screening, assessing, or selecting applicants for this position. These tools are used in combination with human decision-making to ensure fairness and consistency. 

ACCESSIBILITY AND APPLICATION SUPPORT

Toronto Hydro is committed to fostering an inclusive and accessible recruitment process. Thank you for considering a career with Toronto Hydro. We welcome applications from all qualified candidates. If you’re having difficulty using our online application system and require accommodation, please email hr_talent@torontohydro.com or call (416) 542-8000. Toronto Hydro is pleased to provide reasonable accommodation for qualified individuals throughout the job application process. Please note this email is for accommodation requests only. Resumes sent to this email address will not be considered. Learn more about our commitment to accessibility.