Share this Job

Supply Chain Operation Support Services Analyst

Posting Date: Aug 8, 2019

Location: Toronto, ON, CA

Company: Toronto Hydro

Operation Support Services Analyst

Supply Chain - Procurement Logistics


The Operation Support Services Analyst provides support in the effective business operations within the Supply Chain Operation Support Services department.   Responsibilities include; data gathering, data analysis, identifying gap/variance/trend, conducting research and preparing reports, leading or supporting department projects and programs and providing recommendations against findings to support departmental performance objectives.  Additionally, the role provides support to leaders in the day-to-day operations of the group.


The Incumbent is expected to behave ethically and follow the established code of business conduct, policies and internal control procedures, laws and regulations governing Toronto Hydro.


Successful candidates must possess the following competencies and will be pre-screened for the bolded portion of the job posting. Competencies are listed in order of significance.


Job Responsibilities:

  • Monitor, track, gather, analyze, and present data with recommendations for decision making
  • Support implementation of a vendor management program
  • Review and analyze material usage patterns to provide recommendations on ROP, ROQ, and Safety Stock levels
  • Lead and/or support assigned departmental projects and programs. This includes conducting research on best practices, performing quantitative and qualitative analysis, provide recommendations, and managing project through to implementation and post-evaluation
  • Support Grid Emergency Management as it relates to Supply Chain
  • Support RFX and contract negotiation process
  • Provide timely and accurate reporting on a periodic or ad-hoc basis
  • Assist in the identification, creation, development and maintenance of business process flows. Develop governing performance standards as well as training material relevant to the process
  • Prepare and analyzes departmental metrics and scorecards
  • Identify gaps and provide sustainable options for continuous business improvement associated with the group. Continuously seek process and business improvements and provide recommendations
  • Conduct cost benefit studies and develop business cases
  • Assist in the preparation of annual budgets, estimates, forecasting data
  • Support day-to-day operations of the Supply Chain team
     Qualifications & Experience:
  • Post-secondary education in Business Administration or equivalent
  • Five (5) years of experience in support of data analytics
  • Five (5) years supply chain/procurement/logistics experience with increasing levels of responsibility or related experience  
  • CPIM designation completed or in progress (or equivalent designation)
  • Knowledge and experience with managing and analyzing complex data as it relates to Supply Chain
  • Advanced data analysis including but not limited to SQL, Excel, Power Pivot, BI Cubes, SAP ME16 Etc.
  • Knowledge and experience with process development
  • Experience in an operationally focused environment is an asset
  • Knowledge of SAP and Ariba is an asset
  • Able to manage project schedule, scope, and implementation strategy
  • Excellent computer skills with advanced knowledge of Microsoft Office (i.e. Excel, Word & PowerPoint); ability to build and automate reports and use statistical methodologies for tracking performance or building models
  • Experience in compiling and presenting reports; must be detailed oriented
  • Excellent problem solving and analytical skills
  • Strong verbal and written communication skills
  • Strong organizational and time management skills
  • Demonstrates customer focus:  Able to influence, gain support and commitment from others


Job Segment: Supply Chain, Supply, ERP, Logistics, Procurement, Operations, Technology