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Manager, Architecture Standards & Business Innovation

Posting Date: Jun 14, 2019

Location: Toronto, ON, CA

Company: Toronto Hydro




The Manager, Architecture Standards & Business Innovation manages and provides recommendations for ensuring the upkeep of processes, systems and standards to support the organization’s need for business solutions, IT strategy and Information Technology/Operational Technology (IT/OT) roadmaps. Makes recommendations to drive and create innovative solutions to solve complex technical/technological challenges in order to ensure the highest level of reliability, efficiency and quality of technology systems. S/he provides major input to strategic leadership, management and oversight specifically in the areas of Network/Telecom, Security, Server/SAN backup, Databases, Middleware, Applications and Reporting.


S/he manages the development, sequencing and prioritization of the IT capital portfolio and operating programs. Leads the development, implementation and creation of industry leading technical standards including to support IT Asset Management. Works closely with the organization’s Centre of Excellence (COE) to integrate and prioritize business solutions in accordance with funding and work requirements.


The incumbent is expected to behave ethically and follow the established code of business conduct, policies and internal control procedures, laws and regulations governing Toronto Hydro.




  • Recommends and manages the development of the organization’s technology strategy.
  • Collaborates with business leaders within the organization to develop the future technology roadmap for required business solutions to ensure that business solutions meet operational needs.
  • Manages the team to develop the architectural and business requirements to recommend new and modifications to existing organizational IT/OT investments (hardware and applications)
  • Conducts research, proof of concept activities and white papers to make recommendations that advance the organization’s technology strategy to mitigate cyber security, operational, and customer risks, within allocated budgets. 
  • Manages the team conducting technical research, trending analysis, specifications and the creation of white papers
  • Manages and leads the architecture team to recommend enhancements to existing applications aligned to technology roadmaps and operational strategy.
  • Works closely with the organization’s COE to integrate and prioritize business solutions in accordance with funding and work requirements.
  • Manages the IT architects, IT technical resources for the creation of standards, tools, templates, Standard Operating Procedures (SOP) for technical (IT/OT) solutions. Works closely with all technical teams to understand the current state and propose enhancements and developments to the existing standards and templates.
  • Provides technical leadership for solution design architecture to support business cases and problem/incident management
  • Manages and audits IT project execution technical governance to ensure technical standards compliance and/or exceptions.


Successful candidates must possess the following competencies and will be pre-screened for those bolded, prior to the interview portion of the selection process. Competencies are listed in order of significance.



  • Bachelor’s degree in information systems, computer science, engineering, business
  • Master’s degree (preferred)
  • Minimum Ten (10)  years’ experience in business/IT operations – application development/support, application portfolio management, vendor management
  • Minimum Five (5) years’ progressive direct supervisory, management experience 
  • Strong knowledge and understanding of the IT architecture, business solutions, business cases, SOPs, IT standards
  • Strong knowledge and understanding of the usage of IT standards and tools for enhancing the business offerings related to technology
  • Solid working knowledge of standard and best practice frameworks and methodologies (e.g. PMBOK, COBIT, ITIL)
  • Strong vendor management skills
  • Demonstrated stakeholder and engagement skills
  • Superior interpersonal skills with a customer service orientation
  • Strong influence and negotiation skills
  • Strong verbal and written communication skills; ability to communicate effectively with technical and non-technical stakeholders

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