IT Technical Consultant

Expected Salary Range: $107347 - $142520 Annually

Target Variable Performance Pay: 8%

The salary range shown above reflects the expected  compensation for this position. The final salary offered will be determined based on a holistic assessment of the candidate’s experience, education, training, and alignment with the role’s requirements. For positions covered by a collective agreement, placement within the range will follow the applicable step or classification.

Reporting to the Manager, IT Portfolio Management, the IT Technical Consultant provides technical and analytical support, performs trouble shooting functions, implements processes, systems or projects that contribute to the efficient and effective technical delivery in the operational areas of Information Technology.

This posting is to fill up to 1 position, at least one of which is an existing vacancy. Toronto Hydro reserves the right, in alignment with the applicable collective agreement, to finalize the number of positions filled.

KEY RESPONSIBILITIES:

• Analyzes business/functional/technical requirements and specifications for the IT Systems
• Installs, configures, maintains, enhances Information Technology systems software and hardware in accordance with corporate and security standards, for defined area of expertise
• Supports and responds to service outages and incidents
• Supports Information Technology System testing, deployment and upgrade activities
• Creates and maintains documentation to support IT Systems and Processes
• Identifies problems and opportunities for improvement of IT Services, systems or processes
• Troubleshoots and maintains IT systems to improve reliability, capacity, and performance
• Performs administrative routines associated with the position
• Experienced in executing projects with both Waterfall and Agile methodology

REQUIREMENTS:

• Undergraduate degree or College diploma in Computer Science, Information Technology or related discipline.
• Minimum 5 years’ experience in Information Technology
• Expertise in designing, developing, and architecting solutions for Oracle Customer Care and Billing, Oracle Utilities Framework preferred
• Expertise in use of Oracle Configuration Tools, Groovy, COBOL preferred
• Oracle Certified Associate preferred
• Understanding of MDM/R Sync processes
• Proficient with SQL, Java, Shell Scripting, Batch Scripts.
• Proficient with Windows / Linux / AIX
• Ability to work in team environment
• Innovation and creative problem solving
• Effective approach to risk management
• Strong analytical and troubleshooting skills
• Demonstrates safety awareness
• Electrical utility experience an asset                                                  

TOTAL REWARDS

To support the overall well-being and success of our employees, Toronto Hydro provides a comprehensive total rewards package which includes:

• 100% employer paid Health & Dental benefits
• 24/7 access to Employee & Family Assistance Program and Virtual Healthcare
• Company-paid life insurance and long term disability
• Spending account to support fitness goals (e.g. gym memberships)
• Competitive paid time off (including vacation and parental leave)
• Defined Benefits Pension Plan through OMERS
• Career development and tuition reimbursement
• Exciting employee engagement and appreciation events throughout the year

This position is based in a hybrid environment allowing for remote work two days per week, based on business needs. Employees will be required to come onsite Tuesday to Thursday. You are expected to live in Ontario and within reasonable commuting distance of the office.

Toronto Hydro is committed to leveraging new technologies to support an efficient and inclusive recruitment process. As part of this, artificial intelligence (AI) systems may be used to assist in screening, assessing, or selecting applicants for this position. These tools are used in combination with human decision-making to ensure fairness and consistency. 

ACCESSIBILITY AND APPLICATION SUPPORT

Toronto Hydro is committed to fostering an inclusive and accessible recruitment process. Thank you for considering a career with Toronto Hydro. We welcome applications from all qualified candidates. If you’re having difficulty using our online application system and require accommodation, please email hr_talent@torontohydro.com or call (416) 542-8000. Toronto Hydro is pleased to provide reasonable accommodation for qualified individuals throughout the job application process. Please note this email is for accommodation requests only. Resumes sent to this email address will not be considered. Learn more about our commitment to accessibility.