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HR Administrator (Training and Development)

Posting Date: Nov 28, 2018

Location: Toronto, ON, CA

Company: Toronto Hydro


Reporting to the Manager, Training & Development, the Training Administrator provides administrative support in the day-to-day operations of the Training and Development department in our Trades School team.


The incumbent is expected to behave ethically and follow the established code of business conduct, policies and internal control procedures, laws and regulations governing Toronto Hydro.


KEY RESPONSIBILITIES:                                           

  • Provides day-to-day administrative support, including: scheduling meetings and appointments, meeting preparation and follow-up including support for all department invoicing and expense claim preparations 
  • Co-ordination of all aspects of training programs including content revision, tracking and reporting, as well as liaising with external and internal vendors/instructors to support execution of training program requirements
  • Supporting of Management, Control and Reporting System (MCRS), forecasting & planning, e.g. scorecard setup, forecasting of training
  • Supports governance of various programs impacting the organization.
  • Prepares professionally formatted reports, presentations and documents to support Trades School programs
  • Assists in the preparation for internal and external audits
  • Maintains and manages departmental record-keeping system based on recognized records management practices
  • Collects data and reports on departmental Key Performance Indicators (KPI’s) on a monthly basis
  • Receives incoming inquiries and correspondence; direct or manage information appropriately
  • Provides support to other functions of Training and Development as required



  • University degree or diploma in Business Administration, Human Resources, or related field
  • Three (3) years of administrative/support experience in Training or Organizational Development preferred
  • Highly skilled in MS Office (Excel, Word, Power Point, Outlook etc); demonstrated abilities with various computer systems and applications, work management and general office automation tools; experience using a learning management system (LMS)
  • Able to work in a fast-paced environment and multi task, supporting multiple leaders/groups
  • Well-developed written and verbal communications skills
  • Strong organizational skills, ability to prioritize effectively and meet deadlines; time management, and office management skills
  • Demonstrated knowledge and skills in the area of “systems thinking” – for reporting and data entry
  • Able to build strong relationships across the organization
  • Demonstrates a collaborative approach and works to support the  development of culture and people across the organization
  • Able to manage and reset priorities in a rapidly changing environment; champions change, productivity and innovation
  • Strong attention to detail, quality and deadline focused; drives results and accountability
  • Models customer focused behaviour in all actions and decisions, particularly when interacting directly with internal clients
  • Demonstrates a commitment to the Environment, Health and Safety    


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