Emergency Management & Business Continuity Consultant

Responsible for the implementation, maintenance, and overall operation of the emergency preparedness framework which includes corporate emergency management and business continuity planning.  Partners with business units and key internal/external stakeholders to develop, maintain and implement emergency preparedness systems and programs to ensure the Corporation can respond quickly and effectively to any emergency situation that may affect operations, employees and/or services to our customers.  The incumbent supports and collaborates with internal and external stakeholders to ensure emergency & business continuity management principles are appropriately integrated into Toronto Hydro’s strategy and risk, planning and governance framework and an emergency preparedness and resiliency culture is developed throughout the organization.

KEY RESPONSIBILITIES:

• Develops, implements and maintains components of an all-hazards emergency management (EM) preparedness & business continuity management (BCM) program including structures, governance, processes, models, methods, measures and tools to enable effective preparedness, response and recovery of a major event. 
• Utilizes departmental key performance indicators to design consistent end-to-end processes, and measures for evaluating program performance.
• Works with and influences business units and external agencies to support development and sustainment of incident management plans / programs / strategies that are aligned with corporate emergency preparedness programs. 
• Plans, develops and delivers a comprehensive training and exercise program to develop capabilities of all Toronto Hydro staff and to test effectiveness of emergency preparedness programs.
• Assesses the effectiveness of emergency preparedness programs, develops plans to close gaps and improve alignment with industry best practices, and reports on program maturity to Senior Management.
• Plays an active leadership role representing Toronto Hydro on industry committees and working groups pertaining to emergency management, such as the Electricity Canada administered Ontario Mutual Aid Group and the North Atlantic Mutual Assistance Group. 
• Provides 24/7 coverage standby coverage (as required) to support the incident Emergency Operations Centre (EOC) and acts as an after-hours Toronto Hydro liaison with the Toronto Emergency Management.

REQUIREMENTS:

• Undergraduate degree in emergency management, business, engineering, or related discipline from an accredited College or University.
• Five (5) years of combined experience in emergency management, business continuity, or utility operations, including co-op, internship, and related professional roles.
• Preference will be given to candidates with the Associate Business Continuity Professional (ABCP) or Certified Business Continuity Professional (CBCP) designation.
• Knowledge of Ontario electrical distribution utilities, including the operational, political and regulatory environment.
• Knowledge of relevant emergency management/preparedness legislation, regulations and standards.
• Knowledge of Business Continuity methodologies and best practices, and experience in implementing / maintaining a BCM program
• Strong research, analytical, evaluation and problem-solving skills to develop and recommend resolutions to complex problems and contentious issues.   
• Ability to work under stress during emergencies, and to be on-call during emergencies and provide after-hours standby support.
• Excellent planning, analytical and organizational skills, including the proven ability to adapt to a dynamic project environment and manage multiple conflicting priorities.
• Ability to collaborate with management and staff at all levels (internal and external) to identify and analyze key issues and develop appropriate solutions.
• Highly developed influence and negotiation skills.
• Comfortable dealing with the general public and communicating in front of large audiences.

Toronto Hydro has introduced a Hybrid Work Arrangement. This position allows for remote work up to three days per week, based on business needs.  Employees will be required to come onsite on those days when they are involved in activities that they or their leader feel are better conducted in person. You are expected to live in Ontario and within reasonable commuting distance of the office.

Thank you for considering a career with Toronto Hydro. We welcome applications from all qualified candidates. If you’re having difficulty using our online application system and require accommodation, please email hr_talent@torontohydro.com or call (416) 542-8000. Toronto Hydro is pleased to provide reasonable accommodation for qualified individuals throughout the job application process. Please note this email is for accommodation requests only. Resumes sent to this email address will not be considered. Learn more about our commitment to accessibility.