Culture and Change Associate

WORK ILLUSTRATION:

Toronto Hydro is seeking a Culture and Change Associate to support initiatives that enhance workplace culture, employee engagement, inclusion, and organizational change. This role contributes to building a connected and inclusive environment aligned with our corporate values and strategy.

The incumbent is expected to behave ethically and follow the established code of business conduct, policies and internal control procedures, laws and regulations governing Toronto Hydro.

KEY RESPONSIBILITIES:                                           

• Plan and execute inclusive and engaging employee events such as leadership engagements, town halls, and seasonal celebrations
• Manage engagement logistics including scheduling, site coordination, vendor management, and communications
• Develop and manage initiatives that enhance employee engagement, inclusion, and culture
• Assist in the execution of change initiatives for large-scale technology projects and inclusion programs
• Partner with employee resource groups, engagement champions, and external vendors to deliver culture-building initiatives
• Collaborate with stakeholders to ensure coordination and alignment with organizational initiatives
• Create presentations and facilitate focus groups to gather employee feedback and support culture change insights
• Organize information sessions, training rollouts, and post-implementation support
• Support high-volume periods and act as a facilitator during engagement events
• Collect and analyze data to measure engagement, inclusion, and program effectiveness metrics
• Recommend new activities to continuously improve programs
• Prepare reports and maintain documentation for all initiatives and engagement events
• Conduct needs analyses, change impact assessments, and develop communication plans
• Ensure accessibility and alignment with organizational values in all engagement events
• Collect and analyze data to measure engagement outcomes and program effectiveness

REQUIREMENTS:                                                       

• Undergraduate degree in Business, Human Resources, or a related field
• Three (3) to five (5) years of experience in project/event management, change management, or leadership development
• Certificate in event management is an asset
• Valid G license preferred
• Willingness to travel to various work centers and work flexible hours (early mornings, evenings, weekends)
• Experience with internal communications, branding, and media tools (video, presentations, surveys, etc.)
• Strong relationship-building and stakeholder management skills
• Knowledge of change management principles
• Excellent verbal and written communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Creative problem-solving and process improvement mindset
• Strong analytical skills and attention to detail

Thank you for considering a career with Toronto Hydro. We welcome applications from all qualified candidates. If you’re having difficulty using our online application system and require accommodation, please email hr_talent@torontohydro.com or call (416) 542-8000. Toronto Hydro is pleased to provide reasonable accommodation for qualified individuals throughout the job application process. Please note this email is for accommodation requests only. Resumes sent to this email address will not be considered. Learn more about our commitment to accessibility.