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Analyst, Operations

Posting Date: Dec 4, 2018

Location: Toronto, ON, CA

Company: Toronto Hydro

The Analyst, Operations is a position within Toronto Hydro’s new graduate development program and includes the opportunity to rotate through multiple departments.  The program is designed to offer successful candidates opportunities to develop the necessary skills to become high performing professionals within the electric utility setting.  Candidates may develop skills within areas that include: standards development, system and investment planning, maintenance and system reliability management, program management, design, and construction.


In addition to a Cover Letter and Resume, all applicants must attach a copy of their most recent Transcript.  Applications received without Transcript will not be considered as complete.



  • Interacts with stakeholders to identify, capture and analyze business requirements
  • Supports departmental activities to draw insights from relevant business unit data sets and make recommendations for action
  • Conducts analysis involving large data sets and multiple variables and presents effectively through the preparation of technical or business reports and studies, process maps, graphs, charts or tables 
  • Assists in the coordination, delivery and execution of projects
  • Maintains and further develops databases or decision support tools and systems
  • Suggests and implements process and procedure enhancements to support the overall efficiency of the department
  • Assists in defining project scope, drafting business cases, conducting feasibility studies and completing cost benefit analysis
  • Provides support to management and technology systems including enterprise systems (i.e. SAP), data management and reporting
  • Evaluates and makes recommendations on the current and future state and is a strong team player with demonstrated success in driving data-driven operations
  • Acts as departmental subject matter expert for departmental, divisional and/or corporate initiatives
  • Stays current with industry developments and practices, specifically those in investment planning and information technology areas
  • Works in accordance with safety performance standards and promotes a safety culture




  • University degree in Engineering (Electrical Engineering preferred)
  • Recent graduate or graduating in 2019
  • Knowledge of and experience in utility operations is an asset
  • Proficient in data management practices and capable of extracting, querying, and analyzing large data sets
  • Awareness of project management processes, principles and methodologies
  • Fully proficient in the use of Microsoft Office applications including advanced working knowledge in MS Excel, MS Project, MS Access and MS Word; knowledge of programming languages  to support data analytics is an asset
  • Business and strategic thinking acumen
  • Understanding of statutory and regulatory obligations related to the electric utility industry
  • Excellent analytical, technical, and business solution development skills, including the proven ability to function effectively in a dynamic environment
  • Strong written and verbal communication skills
  • Strong problem solving and decision-making skills



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